No. With our end to end encryption and default zero-knowledge configuration Securoo does not have access to your documents.

Securoo encrypts files on the client device before they leave. Only holders of the encryption keys can decrypt content. This means stored data and backups are unreadable to Securoo and any third party without your keys — protecting you from server breaches and insider access.

Multi-factor authentication (MFA), device binding, behavioral detection, role-based access controls and session policies help prevent takeover. Administrative actions are logged and require multi-admin confirmations for sensitive operations.

Securoo provides technical controls required by GDPR: encryption end to end/in transit, data locality (EU regions), audit logs, access controls, retention policies and deletion workflows. These reduce likelihood and impact of breaches, but compliance also requires organisational measures (DPIA, consent handling)

Your files are stored on S3-compatible cloud infrastructure located in European data centers with triple data replication (3 Availability Zones). Each file is securely replicated across three independent facilities, ensuring 100 % data durability and continuous availability, even in the event of hardware or network failures.

Every action (upload, download, share, view, key operations) is logged with timestamp, actor and IP. Retention length is configurable per plan; for Professional plans you can enable extended retention to meet legal hold or compliance requirements.

Encrypted backups, geo-redundant storage and tested restore procedures. For higher SLAs we offer dedicated replicas and RTO/RPO commitments in enterprise contracts.

Yes — we provide REST APIs, webhooks and SDKs for common stacks. We can also offer SSO (SAML / OIDC) and custom connectors to automate ingestion/export workflows.

For Firms – Designed for accountants, lawyers, and other regulated professionals who manage sensitive client data. This version includes advanced features such as sub-user (client) management, the ability to receive documents directly from clients via WhatsApp or email with automatic import into the client’s secure space, and tools to send communication or signature requests. It also integrates a password and digital-key manager to securely store access credentials for government or institutional portals — offering a complete, all-in-one solution for firms practices.

For Business – Aimed at a broader audience such as gyms, activity centers, travel agencies, online shops, and other commercial businesses, whether online or physical. It allows teams to capture and store customer ID documents safely and quickly, even from mobile or tablet devices, simply by taking a picture of the document at registration. This version also includes a built-in password manager to keep additional client information protected and organized.

Securoo is designed to support both web and mobile access, depending on your plan.

With Securoo for Firms, you can access the platform via web, while your clients can securely access their dedicated areas from web or mobile devices.

With Securoo for Business, you can access the platform from web and mobile devices.